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Capitec Bank: Service Consultant X2 Posts

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Capitec Bank currently has ‘service consultant vacancies open in their Upington and Johannesburg branches.


LOCATION

  • Upington, Northern Cape, ZA
  • Johannesburg, GT, ZA

REQUIREMENTS

Experience

  • No previous experience required
  • More than 1 year’s client service experience within a retail/ financial/ banking environment would be advantageous.
  • Demonstrated track record of engaging in a sales and client facing environment would be advantageous.

Qualification

  • Grade 12 National Certificate / Vocational.
  • A relevant tertiary qualification in Commerce or Management would be advantageous.

Knowledge

  • Basic calculations
  • Retail/consumer service environment
  • Capitec Bank Products (preferred)
  • Internal business processes and procedures (preferred)
  • Organisational Policies, including (but not limited to) the Credit Policy (preferred)

Skills & Competencies

  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Adhering to Principles and Values
  • Delivering Results and Meeting Customer Expectations
  • Entrepreneurial and Commercial Thinking
  • Following Instructions and Procedures
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Relating and Networking


Additional Information

  • A valid driver’s licence is preferred
  • Must have access to transport (personal/public)
  • Clear criminal and credit record
  • Flexible and mobile across regions is an advantage
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

RESPONSIBILITIES

  • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
  • Presenting and conducting self in accordance with brand expectations.

HOW TO APPLY

>>Apply for Upington, Northern Cape, ZA Sales Consultant
>>Apply for Johannesburg, GT, ZA Sales Consultant


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