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How to Apply for R350 SRD Grant from August 2021

The Applications for Special COVID-19 SRD Grant will open on Friday, 6 August 2021 and you are invited to apply provided you meet the eligibility criteria. SASSA has provided 3 dedicated channels for you to use in order to apply.

Eligibility Criteria

  • Must be a South African Citizen,
  • Must be a Permanent Resident or Refugee registered on the Home Affairs database and persons who are holders of special permits under the Special Angolan Dispensation, the Lesotho Exemption Permit dispensation and the Zimbabwe Exemption Permit Dispensation, and asylum seekers whose section 22 permits or visas are valid or were valid on 15 March 2020.
  • Currently residing within the borders of the Republic of South Africa.
  • Above the age of 18 and below the age of 60.
  • Unemployed
  • Not receiving any social grant in respect of himself or herself.
  • Not receiving an unemployment insurance benefit and does not qualify to receive an unemployment insurance benefit.
  • Not receiving a stipend from the National Student Financial Aid Scheme and other financial aid.
  • Not receiving any other government Covid-19 response support.
  • Not a resident in a government-funded or subsidized institution.

STEP 1: Choose an Application Channel

In this example we will be using the SRD channel to apply for R350 SRD Grant. You can see how to apply using WhatsApp and Chatbot in the articles below.

STEP 2: Application Via SRD Website

  • Open Internet browser
  • Search for: https://srd.sassa.gov.za
  • Capture ID number and mobile then click send SMS button
  • You will then receive a 6-digit OTP number
  • You must insert the OTP number and click verify pin
  • Continue to Terms and Conditions

Step 3: Agree to Terms and Conditions

  • Read Declaration and Consent Document
  • Agree to the content of the Declaration and Consent Document
  • Read and understand the “You and Your Special COVID-19 SRD Grant document”
  • Agree to understanding the contents of the You and Your Special COVID-19 SRD Grant document

Step 4: Provide Personal Details

  • Provide ID Number, Name, Surname as it is printed on the ID Document/ Card
  • Provide other personal Details e.g., address, gender, etc.

Step 5: Submit Banking Details/ Choose Payment Option

New Applicant

  • Clients with Personal Bank Account
    • Choose Bank Name
    • Provide Account number
    • Provide Branch Name
    • Provide Account Type
    • Agree to Terms and Conditions
    • Submit Banking Details
  • Clients without Personal Bank accounts
    • Choose Payment option- Cash Send
    • Agree to Terms and Conditions
    • Submit Banking Details

Existing Client

  • Confirm Existing Personal Banking Details
    • Agree to Terms and Conditions
    • Click Submit
  • Clients with Cash send Option who wish to add bank details
    • Choose Bank Name
    • Provide Account number
    • Provide Branch Name
    • Provide Account Type
    • Agree to Terms and Conditions
    • Submit Banking Details

Step 6: Receive a SMS on your Mobile Number

Message Sample:

“Application ID: 123456, 88…081. SASSA confirms successful update of banking details for BANK NAME. Your SRD R350 Grant application is now active.”

NB: It is important to provide SASSA with a working mobile number where they will be able to contact you via SMS should you be declined with regard to your banking details.

Step 7: SASSA Verification and Validation Process

  • ID Number, name and surname you provided will be verified with the Department of Home Affairs data
  • ID Number is matched against approved databases such as UIF, SARS, NSFAS etc.
  • Fraud Risk Scoring is done with Fraud prevention partners- your ID number and Mobile number is checked against the approved databases
  • Application is Approved or Declined with reason

Step 8: Viewing Application Status

  • Application status can be viewed on the following Channels:
  • WhatsApp: send message to 082 046 8553
  • Toll Free Call Centre: Contact- 0800 60 10 11

Step 9: Reconsideration

  • If you are declined, you have the right to request reconsideration within 30 days of receiving the declined reason.
  • You must request reconsideration for each month that the application is declined
  • Application for reconsideration
    • Visit SRD Website: https://srd.sassa.gov.za
    • Under Application for Reconsideration tab:
    • click here to apply for reconsideration
    • If you struggle, Please contact SASSA Toll Free Call centre on: 0800 60 10 11 to request reconsideration
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